Effect of Debtors on Performance of Small and Medium Enterprises

Authors

  • Evelyn M. Richard University of Dar es salaam
  • Neema Mori University of Dar es salaam

Keywords:

Credit Sales, Performance, Credit Risk Management, SMEs

Abstract

The paper assesses effect of credit sales on performance of small and medium  enterprises (SMEs) in Tanzania using the credit risk management perspective. Asymmetric information and trade-off theory of liquidity guided the study whereby a dataset of 6,134 Tanzanian SMEs was used.  Descriptive and regression methods were used as analyses techniques. Results confirm that
majority of SMEs sell on credit (54%).  Despite efforts they put into managing their debtors, 26 percent of them default. The results further showed that SMEs incur relatively high costs when managing debtors, an aspect, which hampers their performance.  Costs incurred relate to financing, administration and moral hazards problems. The paper contributes to asymmetric information and tradeoff

of liquidity theories by showing how the relationship between SMEs and debtors can be hampered by ex-post asymmetric information whereby debtors 2 decide to act in their own interests but against seller's interests, a pattern, which
contravenes terms of their contracts. The study highlights main challenges faced by SMEs while managing debtors. Bad debts put pressure on SMEs’ cash flow thereby limiting growth of their businesses. Education level was seen to be important when managing debtors.

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Author Biographies

Evelyn M. Richard, University of Dar es salaam

University of Dar es Salaam Business School, Tanzania

Neema Mori, University of Dar es salaam

University of Dar es Salaam Business School, Tanzania

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Published

2018-06-30

How to Cite

Richard, E. M. ., & Mori, . N. (2018). Effect of Debtors on Performance of Small and Medium Enterprises. Operations Research Society of Eastern Africa, 8(1), 1-13. Retrieved from https://orseajournal.udsm.ac.tz/index.php/orsea/article/view/68